For your security, this system uses Two-Factor Authentication (2FA) when you log in with a username and password.
How 2FA Works
- Log in using your username and password.
- You will be asked for a verification code.
- Authenticator app: If you have set this up, enter the code from your authenticator app (such as Microsoft Authenticator).
- Email code: If enabled by your company, you will receive a code by email to finish logging in.
Setting Up The Authenticator App
- If you haven’t set up an authenticator app yet, go to the menu (top right) and select Set Up Authenticator App under 'Account & settings'.
- Follow the on-screen instructions to connect your app and get your code.
Contact Support
If you experience any problems with logging in or Two-Factor Authentication, our support team is here to help.
Please raise a ticket or contact us directly for assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article